RBS

MoneySavers have been surprised to find applying for a savings account with Ulster Bank could mark their credit file and potentially affect their credit score.

Royal Bank of Scotland has taken the wooden spoon in our biannual banking poll with just 37% of its current account customers rating it 'great' for customer service, while First Direct has kept its crown with nine in 10 giving its service top marks.

High street banks NatWest and Royal Bank of Scotland have raised the daily fee charged to customers who go into an unarranged overdraft despite cutting the maximum monthly charge.

NatWest and Royal Bank of Scotland have cut the cashback they offer more than 1.9 million Reward current account customers from 3% to 2%, and dropped the monthly fee from £3 to £2 – here's how to check if it's still the best cashback account for you.

A number of Groupon users have seen £100s siphoned from their banks in recent weeks after fraudsters commandeered their accounts to make unauthorised purchases, MoneySavingExpert can reveal. If you've been hacked, make sure you log your case with Groupon ASAP to claim a refund.

More than four million banking customers benefitted from fee-free basic accounts during the opening six months of 2016, according to Government figures. But if you've a basic account with Lloyds or Royal Bank of Scotland (RBS) that you opened before the start of the year, you may still be paying a fee and should consider upgrading or switching.

If you had a NatWest or RBS student current account between November 2002 and March this year and you haven't already been contacted about receiving a refund for wrongly charged interest, you can expect a letter detailing how much you're being refunded by 1 November.

Tens of thousands of people who held a student current account with RBS or NatWest between 2002 and March 2016 are due to receive a refund of overdraft charges.

The prospect of banks charging personal customers for holding their savings remains unlikely, despite a warning by Royal Bank of Scotland (RBS) and NatWest to business and commercial customers that negative interest rates could become reality.

M&S is to become the latest in a string of credit card providers to cut its reward points offering, more than halving the points you get when spending outside M&S itself later this month.