RBS

NatWest and RBS have become the latest banks to announce a steep hike in the interest charged on overdrafts, with some customers set to pay 39.49% from late March or early April. But the banks are also scrapping daily and monthly fees currently charged for overdrafts, meaning many will end up paying less overall to use them.

RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules from the regulator banning this, MoneySavingExpert.com can reveal.

First Direct and Metro Bank have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time.

RBS and NatWest have promised to fix an issue which has seen some debit card customers charged foreign purchase fees when buying products from Apple UK's online store.

Two MoneySavers who were tricked into transferring £10,000s to fraudsters were wrongly refused refunds – despite their banks being signed up to a new code designed to protect customers from 'authorised push payment' scams. 

At least four more high street banks – Bank of Scotland, Halifax, Lloyds and Santander – are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month.

RBS and NatWest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds.

An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks.

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

Current-account holders switched their bank more than 900,000 times last year according to the most recent figures – here's how you can bag up to £200 for free when switching.