PPI

MoneySavingExpert.com and Which? have submitted a joint letter to the financial regulator expressing "serious concern" at media reports it's considering introducing a time bar on PPI complaints.

Lloyds Banking Group has set aside an extra £1.4 billion to cover payment protection insurance (PPI) mis-selling claims, financial figures released today reveal.

Chancellor George Osborne has announced proposals to cap the charges claims management companies (CMCs) can apply to customers.

The UK banking regulator has fined Lloyds Banking Group a record £117 million for its failings and 'unacceptable' conduct in handling claims over payment protection insurance (PPI).

Consumers who bought payment protection insurance (PPI) on loans and credit cards may have a new avenue for demanding compensation following a Supreme Court ruling.

Complaints about Payment Protection Insurance (PPI) halved between 1 April 2014 and 31 March 2015 compared with the previous year, while gripes about packaged bank accounts and payday loans have risen, according to the Financial Ombudsman Service.

Clydesdale Bank customers who made a Payment Protection Insurance (PPI) claim to it before August 2014 will have their complaints reviewed after the firm has been found guilty of a number of "serious" failings.

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

The Financial Conduct Authority is to review whether the payment protection insurance complaints process is working and is considering whether changes are needed.

People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman.