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Phones
Mobile phone provider O2 has apologised after charging its customers extra for a supposed 'loyalty discount'.
21 August 2018
Plusnet has promised to warn new customers when their contract is coming to an end - and will guarantee not to raise prices mid-contract.
9 August 2018
Firms may have to send alerts to their landline, broadband, TV and mobile customers when they approach the end of their contract, under new rules proposed today by Ofcom.
31 July 2018
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
BT has been fined £77,000 by the information watchdog after it sent nearly five million nuisance emails to customers.
21 June 2018
Seven in 10 UK adults have been contacted by a claims management firm without permission in the past year, new data from the financial regulator shows.
20 June 2018
O2 is offering new and upgrading customers a 'free' six- or 12-month Netflix subscription - but only for high data users.
18 June 2018
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers in an effort to prevent "bill shock".
14 June 2018
A WhatsApp bug is plaguing iPhone users so many can't see the sender's name on message notifications, but there is a seemingly easy fix.
30 May 2018
Mobile provider EE is increasing the prices of some out-of-bundle calls by as much as 100% - and only a small number of those affected will be able to leave penalty-free.
23 May 2018
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