Online shopping

Shoppers who struggle to resist online sales and then later regret making purchases can now download a free tool to help control their spending.

Customers of online toy firm SavviBuy have been left stunned after the retailer failed to deliver their goods on time, then told them to ask their banks for a refund.

Black Friday shoppers who thought they'd bagged themselves a bargain have criticised retailers after paying for orders that were later cancelled or delayed because items were out of stock. You can get a refund if you've been affected but may struggle to re-order items at the same discounted price.

House of Fraser has been fined £40,000 for misleading Christmas shoppers last year into believing they were getting a bigger bargain on sale items than they actually were.

Shoppers have been warned not to get suckered into paying more than they need to this Black Friday, after analysis by MoneySavingExpert.com revealed that cut price deals at major retailers may not be as good value as they first seem.

Bargain hunters should beware that Black Friday deals don't always represent the best possible value, after a study found only around half of Black Friday deals are actually cheapest during the annual shopping bonanza.

Online sellers have been reminded they face "serious consequences" for fixing prices with their competitors ahead of one of the busiest shopping days of the year.

The rising cost of clothing, hotel stays and petrol has fuelled the highest rate of UK inflation in almost two years – but there remain ways you can cut your costs.

More than 1,000 Very customers who paid for reduced-price PlayStation 4s have been left disappointed after the online retailer failed to deliver the consoles and has now cancelled orders due to lack of stock.