Online shopping

Online retailer Boohoo has introduced a £1.99 returns fee, which means shoppers will now be charged to send back unwanted items. 

Amazon is being investigated by the Competition and Markets Authority (CMA) over concerns it is deliberately restricting competition between sellers on its platform, which may mean shoppers are getting a worse deal.

Almost two thirds (61%) of MoneySavers do most of their shopping online, compared with just over a quarter (27%) who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found. 

Online fashion retailer Missguided has fallen into administration but will still continue to trade until a complete sale of the business is completed. Here's what it means for your refund and return rights.

John Lewis has partnered with rental clothing brand The Little Loop to this week launch a subscription rental service for children's clothes. Shoppers will pay a monthly, quarterly or six-month fee to borrow between six and 14 items a month for babies and children up to the age of 12. This won't be money saving for everyone, but we explain everything you need to know below.

Morrisons has admitted an ongoing issue that means some shoppers are unable to place orders online – each time they try, payments are declined for no apparent reason. Details remain scant, but we explain what we know, and what you can do about it below.

Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January. It means users no longer need to update their payment details, although they can continue to do so in order to be awarded free credit. 

Shoppers may be surprised to learn they have no legal right to return store-bought goods simply because they've changed their mind, MoneySavingExpert.com founder Martin Lewis has warned. Martin's festive caution formed part of his Christmas shopping 'last ditch need-to-knows' revealed in the latest episode of ITV's The Martin Lewis Money Show. Find out more below. 

Asda is extending its one-hour express delivery service to a further 92 stores across the UK. The service was first introduced at the beginning of the summer at four outlets and allows customers to place an order and receive their groceries to their door in under 60 minutes.

Shoppers will be able to pick-up DPD delivered parcels from 250 Post Office branches across the UK from next week, it's been announced.