Online shopping

An offer of a "free trial" of Amazon's Prime delivery service has been banned after the watchdog found the online retail giant misled consumers about subscription fees.

Sainsbury's Nectar card customers may want to hold on to points as they'll be able to exchange them for vouchers twice their usual value in a few weeks time to spend on selected items including toys, homeware and TU Clothing.

Have you been hit by a £79 fee for unwittingly using Amazon Prime? We've seen scores of complaints from confused shoppers whose accounts have been debited by Amazon without them knowing why.

Shoppers tempted by 'free trials' of miracle youth cream and weight loss pills are being warned by the Royal Bank of Scotland to read ts&cs carefully after the bank reported its customers lost a combined £3 million in just six months after signing up to such schemes.

Hundreds of thousands of cash-strapped customers who buy TVs and washing machines through rent-to-own (RTO) schemes are paying up to three times more than the high street cost, a report published today has found.

Clubcard members planning on redeeming vouchers may want to hold on to them for now as Tesco is set to launch a series of flash sales over the next four weeks.

During the Christmas-buying rush many retailers failed to meet online shoppers' expectations, with nearly one in three having problems with their deliveries, according to a YouGov survey.

High street store Bank Fashion has gone into administration, but the retailer is continuing to trade as normal while a new buyer for the fashion chain is found