MoneySavingExpert News
Ofgem
SSE is to pay £1 million after sending 580,000 pre-payment customers 'inaccurate and misleading information' in their annual statements.
7 June 2018
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt - particularly on whether it puts in place appropriate repayment options.
1 June 2018
Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new users as it is failing to meet customer service targets laid out by regulator Ofgem.
1 June 2018
Energy regulator Ofgem has alleged that suppliers E (Gas and Electricity) and Economy Energy breached competition law through an anti-competitive agreement in place for at least nine months during 2016.
31 May 2018
Green Star Energy has been wrongly telling some customers nearing the end of their fix they'll have to pay exit fees of £30 per fuel to switch, MoneySavingExpert can reveal.
25 May 2018
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault - here's what you need to know.
1 May 2018
Small gas and electricity supplier Iresa has been banned from taking on new customers, increasing direct debits and asking for one-off payments until it resolves customer service issues.
27 March 2018
All energy firms will be banned from back-billing customers beyond 12 months under stricter new rules.
5 March 2018
More than five million customers switched their energy deals last year and over half moved to smaller suppliers, according to the latest data.
1 March 2018
Energy regulator Ofgem is to trial a collective deal for 50,000 customers who haven't switched for more than three years - but you needn't wait to save.
12 February 2018
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