Ofgem

The big six energy suppliers are to hit millions of prepayment customers with a near £50 price rise on average from next month, MoneySavingExpert.com can reveal.

British Gas has been ordered to pay out £2.65 million in refunds and compensation by energy regulator Ofgem for a string of anti-consumer incidents, following an investigation and subsequent campaign by MoneySavingExpert.com.

Thousands of disengaged energy customers saved an average of about £300/year in regulator Ofgem's first collective switch trial.

Energy supplier Utilita has opened up applications for the Warm Home Discount, but act quick as you've just a couple of days left to register – check now if you qualify.

Millions of households face paying an average of £47 a year more from October after the regulator announced it was increasing its energy price cap for prepay and vulnerable customers for the second time this year.

Scores of customers of Toto Energy have vented their anger over its 'hopeless service' with many reporting serious failings by the small energy supplier.

British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors, the energy regulator has found - and all suppliers have been warned this tactic must be a last resort to recover debt.

EDF has been told to pay £350,000 for missing its smart meter target by three weeks.

Regulator Ofgem is looking at introducing automatic compensation for energy consumers hit by late final bills, in a major victory for MoneySavingExpert.com.

Ofgem is looking at making it tougher for smaller energy suppliers to enter the market, citing concerns about poor customer service and financial instability.