Thousands of Shell Energy prepayment meter customers on standard variable tariffs will receive a refund of just under a tenner on average after being overcharged for the past three years. In total, 11,275 customers will receive a share of £136,970.
The price cap on how much energy suppliers can charge households will now change every three months from October, instead of every six months, regulator Ofgem has confirmed. Due to the current high wholesale energy costs, it means we're likely to see price rises TWICE this winter.
The Government must "immediately" update its energy bills support package to provide additional help that is better targeted towards the most vulnerable, a cross-party group of MPs have said in a new report published today.
Action Fraud, which collects reports of fraud on behalf of the police, has issued a warning for people to beware of fake text messages claiming to be from Ofgem, the energy regulator, which offers bogus £400 rebates. But this is a scam and you should not reply to it.
Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
PayPoint has agreed to shake-up its services and donate £12.5 million to energy regulator Ofgem's redress fund, which largely supports vulnerable households, following a four-year investigation into market abuse.
23 November 2021
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