Energy regulator Ofgem plans to force suppliers to offer their cheapest tariff to customers, in the latest development in the gas and electricity prices saga.
Tens of thousands of struggling households who owe money to their energy supplier will be freed up to switch to cheaper deals, energy regulator Ofgem has announced.
The gap between the 'true cost' of energy and what consumers actually pay will swell to nearly £2 billion in 2020 unless there is tougher regulation, a think tank warned today.
More than half of EDF's customers are unhappy with the service they get when they complain to the energy giant, according to a survey by the industry regulator.
An energy company whose sales staff made misleading claims to customers has agreed £4.5 million for needy households as part of a settlement with the regulator.
Scottish and Southern Energy (SSE) customers who were talked into switching to a pricey tariff by cunning door-to-door salesman could receive a share of a £5 million compensation pot in the new year.