An energy company whose sales staff made misleading claims to customers has agreed £4.5 million for needy households as part of a settlement with the regulator.
Scottish and Southern Energy (SSE) customers who were talked into switching to a pricey tariff by cunning door-to-door salesman could receive a share of a £5 million compensation pot in the new year.
Recent price hikes have increased the profit margins enjoyed by Britain's big energy firms to £125 per customer a year from £15 in June, it emerged today.
14 October 2011
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