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Ofgem

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Renters are only half as likely to switch energy supplier as homeowners, while one in five don't even know it's possible to switch, according to a new report by Ofgem.
14 July 2014
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Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy over a two-year period in supermarkets and in a west London shopping centre.
4 July 2014
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Ofgem has confirmed it's referring the energy market for a full competition investigation – the first probe of its kind.
26 June 2014
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Npower has been told by Ofgem it must meet strict targets to fix billing problems and to improve its complaints procedure or face a curb on sales, after it sent ex-customers huge bills months and in some cases over a year after they'd left the firm.
19 June 2014
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It should take as little as 17 days to switch gas and electricity supplier, after regulator Ofgem backed plans to make changing energy company easier and quicker.
16 June 2014
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Ofgem is calling on the big six energy suppliers to explain what impact falling wholesale prices will have on customers' bills, following a "significant" drop in both gas and electricity costs in recent months.
10 June 2014
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Scottish Power has agreed to pay £750,000 to charity as well as a £1 fine to Ofgem after the energy regulator found faults in the way it calculated customers' prices.
20 May 2014
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If you're an E.on customer, you could be due a share of a £20 million payout after the energy giant was found guilty of mis-selling on a massive scale by regulator Ofgem.
16 May 2014

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