MoneySavingExpert News
Ofgem
Around 47,000 E.on customers have received or will soon be paid a refund, while charity Citizens Advice will get £7.75 million, after Ofgem found the provider overcharged customers.
2 April 2015
Scottish Power has been banned from undertaking sales activity for 12 days from today after failing to meet the energy regulator's targets to clear outstanding customer complaints.
4 March 2015
Price comparison sites should pay compensation to energy customers who have been misled into switching to deals that were not the cheapest on the market, MPs say.
28 February 2015
Energy regulator Ofgem has been criticised by a group of MPs for failing to make sure customers are getting the best value for money. The group has also raised concerns about suppliers' profits.
23 February 2015
Spark Energy is to pay £250,000 to Citizens Advice after an Ofgem investigation found it breached switching rules and complaints handling regulations.
16 February 2015
Energy firm SSE is to be investigated by Ofgem over concerns it restricted competition in the electricity connections market.
21 January 2015
If you're looking to switch energy provider, from today it could take half as long as it did in the past, following a voluntary move by suppliers to make the process easier and quicker.
14 January 2015
Customers of electricity provider iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere, following concerns flagged by both customers and MoneySavingExpert.com.
24 December 2014
British Gas has been ordered to pay £11.1 million to charity after an Ofgem investigation found it failed to deliver energy efficiency measures to low-income households by a given deadline.
4 December 2014
Two power generation firms are to pay penalties totalling £39 million, which includes redress to be paid out to consumers, following their failure to deliver energy saving measures to low-income households.
28 November 2014
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