Energy provider Utilita is to pay £560,000 to customers and to a charity after regulator Ofgem found it blocked 40,000 households from switching to other suppliers.
Households who've switched energy providers only to have their direct debits increased – particularly over the recent summer months when you typically use less – can challenge any unfair increases. Here's what you need to know.
Green Star Energy has this week launched the first "unlimited" gas and electricity tariff for two years, but is it worthwhile? And is it really unlimited? MoneySavingExpert.com analyses the deal.
The energy regulator has today revised typical usage figures, which are used across the industry to help people compare prices. However, the new lower figures don't mean you'll pay less.
Approximately 1,000 former and existing Npower customers will have debts written off and be given free energy, after the big six energy provider has been found guilty of failing to implement Ombudsman rulings on complaints within the required 28 days.
British Gas is to cut gas prices by 5% for the second time this year – but even after that, its standard tariffs will cost on average £250/year more than the cheapest.