OFCOM

BT's 2.3 million landline-only customers are set to enjoy a price cut of at least £5/month under plans outlined by the regulator.

A Vodafone customer has told how he racked up an astonishing £10,500 bill after exceeding the data allowance on his Wi-Fi dongle, which he mistakenly thought had been capped. If you use broadband on the go, beware – some Vodafone dongle customers don't have any caps on their usage in the UK, even though all providers cap dongle usage abroad.

Millions of Sky customers are facing an inflation-busting price hike – but if you're affected you may be able to haggle down your bill or quit your contract penalty-free, with one MoneySaver knocking more than £500 off his annual bill after following our tips.

Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.

The telecoms regulator will review the price of standalone landlines – which are purchased without broadband access or pay-to-view TV – over concerns the elderly and vulnerable are being hit hard by rising costs.

Every Vodafone customer should check their bill for errors after it was fined £4.6 million by telecoms regulator Ofcom for "serious and unacceptable" pay-as-you-go and complaints failings. But this is just the tip of the iceberg – a MoneySavingExpert.com investigation in June revealed 1,000s have been wrongly billed due to a multitude of other problems.

Vodafone customers mugged on holiday have been pursued for more than a year by the mobile operator after thieves ran up £1,000s in premium-rate call charges on their stolen phones.

Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from the telecoms regulator Ofcom which cover January to March of this year. It comes as MoneySavingExpert.com continues to warn all Vodafone customers to check their bills ASAP.

Millions of Vodafone pay-monthly customers will see out-of-allowance charges increase by up to 94% next month. But if you're affected, you may be able to leave your contract penalty-free and find a better deal, or beat the hike by haggling.