OFCOM

The spending watchdog has said that the regulators for the financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers.

Communications watchdog Ofcom has vowed to put a cap on "rip-off" 070 numbers which can cost consumers as much as £1.50 per minute.

Ofcom has stepped in to order mobile provider EE to give customers another 30-day window to leave penalty-free after it upped out-of-bundle call charges by as much as 100%.

Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers in an effort to prevent "bill shock".

Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said – but it’s yet to order the company to change its ways.

Around 6.5 million customers in the UK are likely to be paying too much for their broadband and 1.5 million could be overpaying for their mobiles, according to figures from the telecoms regulator. 

Plusnet has warned customers that it's increasing many broadband contract prices by £12 a year in June and call costs will be going up too - here's how to fight back.

Major broadband providers will have to give customers a better idea of the actual speeds they'll get before they sign up from next year – and if slow speeds aren't improved within a month, you'll be able to walk away from your contract penalty-free.

EE is to hit millions of customers on its monthly mobile contracts with a 4.1% price rise next month.