MoneySavingExpert News
Natwest
Royal Bank of Scotland (RBS) and Natwest have been hit with a multi million pound fine for poor complaints handling, while five other banks have been ordered to improve processes for dealing with gripes.
11 January 2011
A major credit card shake-up will be complete this month with all providers set to stop penalising those who spend on their plastic after making a balance transfer.
5 January 2011
Savers' protection against a bank or building society going bust jumps to £85,000 under new rules that apply from today.
31 December 2010
Charges for exceeding your overdraft are often far higher than exorbitant payday loan costs despite an overhaul of fees by many banks.
10 December 2010
Santander has once again been ranked the worst bank for service by an overwhelming margin, according to a poll of over 9,000 MoneySavingExpert.com users.
15 November 2010
Natwest and Royal Bank of Scotland (RBS) will revamp their overdraft charges next year for customers who exceed their limit.
26 October 2010
Barclays is top of the bank complaints league table with more complaints per customer than any of its major rivals.
30 September 2010
Nearly two million Royal Bank of Scotland and Natwest customers must act to avoid having their current account transferred to Santander, or to get a £100 bonus if they want to switch to the Spanish giant.
27 September 2010
Barclays has been named and shamed as the high street bank that wrongly rejects the highest proportion of complaints from angry customers.
14 September 2010
Consumers have been warned personal loan interest rates are unlikely to fall much further following a recent mini price war.
11 September 2010
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