Natwest

A Government scheme aiming to help people with smaller deposits buy a new-build home has been scuppered by lenders' high rates, a major builder said today.

Lloyds TSB and MBNA are the worst of the major banks for wrongly dismissing complaints, new data published by the Financial Ombudsman Service reveals today.

Students must apply for overdraft increases on certain accounts, even where the guaranteed maximum rises each term or year.

Ulster Bank has revealed compensation measures for its customers hit by this summer's month-long computer meltdown, which was one of the worst banking service calamities in memory.

Santander has seen a big improvement in customer satisfaction but that hasn't stopped it maintaining the unwanted ignominy of being the worst of the major banks for customer service, in a poll of MoneySavingExpert.com users.

Banks, building societies and credit card providers are making it easier to reclaim payment protection insurance (PPI), following a campaign by MoneySavingExpert.com and consumer group Which?. However, there is still more work to do.

Tesco Bank will sell mortgages from Monday in the supermarket giant's latest foray into financial services.

NatWest has launched the lowest-ever five-year fixed mortgage rate in a sign of falling home loan costs for longer-term deals, but many won't qualify for it.

Ulster Bank says 99% of its balances and payments are now up to date as the crisis which has engulfed huge numbers of its 1.9 million customers is nearly over.

Many holidaymakers will soon be jetting off for the summer, but before you go it's sometimes worth contacting your bank or credit card provider to let them know.