MoneySavingExpert News Natwest Barclays and Lloyds TSB top complaints bad boy league as PPI gripes soar5 March 2013 NatWest and RBS warned over debt chasing methodsNatWest and RBS have been warned not to unfairly use 'charging orders' on borrowers' homes when collecting debt by the Office of Fair Trading (OFT). 11 January 2013 Hundreds of thousands in line for ATM refundsHundreds of thousands of consumers are in line for a refund of cash which they left in RBS, NatWest, Tesco and HSBC ATMs. 24 December 2012 Don't let online statements wreck mortgage and benefit chancesPaperless statements and payslips are becoming the norm in the online world but they can harm your chances of getting a mortgage or benefits, so ensure you ask for original copies well ahead of applying. 20 December 2012 How mortgage overpayments this month can save £100sBorrowers with mortgages where the interest is calculated once a year could save hundreds of pounds by overpaying in the next few weeks.7 December 2012 Interest-only mortgage market dries up as Coventry pulls plugCoventry Building Society will soon become the latest lender to pull out of offering interest-only mortgages to new residential borrowers. 29 November 2012 Which? wants jargon-free banking small printBanks are being urged to slash the length of their small print after a consumer group found terms and conditions can take an hour-and-a-half to read.21 November 2012 Basic bank accounts 'should have clear standards'Banks should set minimum standards for basic bank accounts, which are used by one in five customers in the UK, a new report from Consumer Focus says. 2 November 2012 RBS and NatWest suspend cash apps after fraudNatWest and RBS have suspended a function on their mobile apps, which allowed customers to get cash without a debit card, over fraud fears.10 October 2012 Co-op, Halifax and Lloyds customers hit by banking chaos5 October 2012 First101112 Suggest a story Got a money-related news story that affects you? Email us