Nationwide

Thousands of savers hoping to transfer to Nationwide's 'Member Exclusive Fixed Rate ISA' are facing delays, with some waiting as long as three months. It comes after the building society was inundated with requests for the new account, which was a MoneySavingExpert.com best buy at the time of its launch in March.

Over a million Nationwide credit card holders will lose their 0.25% cashback deal in December, as the building society is scrapping this perk for its Select and Cash Reward cards. 

Nationwide is to cut the interest on its popular FlexDirect current account, in yet another blow to current account perks.

Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft.

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal. 

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone – but if you missed out, you can still boost your savings with a Lifetime ISA.

Some 16-year-olds are struggling to open a Help to Buy ISA before the deadline at the end of this month because they haven't yet received their national insurance (NI) numbers. The problems come after a change to the way NI numbers are sent out earlier this year resulted in a massive backlog – if you're affected, here's what you can do about it.

Nationwide will pay an estimated £2 million in refunds to about 7,000 PPI customers, after it failed to send them important information. 

Nationwide has started telling customers about changes it's making to its FlexPlus packaged bank account in November, which include slashing in-credit interest and raising overdraft fees for many. We've full details of the changes below, plus our analysis of whether the account will still be worth it.

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees.