Ofcom has stepped in to order mobile provider EE to give customers another 30-day window to leave penalty-free after it upped out-of-bundle call charges by as much as 100%.
If you paid for an iPhone battery replacement from Apple or an authorised service provider last year, you should be due a refund of £54 – but you must claim it.
Mobile provider EE is increasing the prices of some out-of-bundle calls by as much as 100% - and only a small number of those affected will be able to leave penalty-free.
Around 6.5 million customers in the UK are likely to be paying too much for their broadband and 1.5 million could be overpaying for their mobiles, according to figures from the telecoms regulator.
18 May 2018
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