Santander has once again been ranked the worst bank for service by an overwhelming margin, according to a poll of over 9,000 MoneySavingExpert.com users.
A consumer watchdog has called on the regulator to make its complaints data clearer to help the public understand how their bank or financial firm is performing.
The UK housing market suffered a major jolt today as figures from Halifax revealed prices slumped 3.6% in September – the biggest monthly drop since figures were first compiled in 1983.