Halifax

First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.

If you've not enough money in your account and a payment bounces, you may be able to avoid the associated fee as more banks are to adopt a 'retry' scheme from September where they'll attempt to process the transaction again later in the day.

Over one-and-a-half million Barclays NISA customers will see their rates drop this autumn as the bank will be moving most of its old NISA customers onto a new deal.

Halifax was the big winner from the first three full months of the seven-day current account switching regime, according to new figures released today.

Halifax, Lloyds TSB and NatWest have been exposed as being as bad as Wonga when it comes to sending customers misleading debt demands purporting to be from external solicitors or debt collection firms.

NatWest and Halifax are the latest firms we've found to have sent misleading payment demands purporting to be from independent debt collection agencies.

If you've got a basic bank account with Lloyds, NatWest, RBS or TSB, you'll soon be able to withdraw cash from any ATM, after the providers announced they'll lift a ban on customers using rivals' machines.