Prices will fall for millions of Npower customers following new Government measures to curb the cost of energy bills – but any savings will only soften the blow from winter price hikes.
Millions of Scottish Power and Scottish and Southern Energy (SSE) customers will see their bills fall, after Government moves to cut the cost of energy tariffs – but the savings will just trim both firms' winter price hikes, so the net result is that prices are still up.
January's never the easiest money month, so MoneySavingExpert.com is urging you to check now if you're owed cash due to mis-selling, poor service or for something else.
Energy firms can no longer give cashback to customers who switch tariffs – but comparison sites have been given a last-minute reprieve from the ban after campaigning by MoneySavingExpert.com.
Npower will pay £3.5 million to vulnerable customers after regulator Ofgem found it had mis-sold energy contracts to customers on doorsteps and by phone.
E.on is to hike energy prices by an average of 3.7% from 18 January, becoming the last of the big six power suppliers to announce an increase in its charges.
Households are to be spared the full force of recent bill hikes after power firms pledged to pass on savings from a Government shake-up of energy levies.