Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set to fix the firm's customer services problems, it's been announced today.
Thousands of Ovo Energy customers have been charged the wrong amounts for their gas and electricity bills after a 'bug' in the firm's system incorrectly recorded how much new customers joining the firm should pay.
The MSE collective energy switch has become the UK’s biggest ever collective switch, dwarfing all previous efforts with nearly 60,000 people taking out one of the four tariffs, collectively saving £10 million on their energy bills.
SSE has cut switching times to 17 days from today, while First Utility has confirmed it will introduce faster energy switching from 10 November ahead of the New Year's Eve deadline given by Ofgem.
MoneySavingExpert.com has today launched what's likely to be the largest collective switch to date and we've negotiated tariffs cheaper than the cheapest energy deals using the power of the 9m recipients of our weekly email and the 1.2m members of Cheap Energy Club.
An extra £100m will be added to the Green Deal Home Improvement Fund to pay for energy saving improvements, the Government announced today, but it is unlikely the cash will be available until November.
Energy regulator Ofgem is launching an investigation into how energy suppliers communicate with customers in debt, following a spate of misleading letters purporting to be from separate debt collection agencies.
22 September 2014
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