Gas

Thousands of Ovo Energy customers have been charged the wrong amounts for their gas and electricity bills after a 'bug' in the firm's system incorrectly recorded how much new customers joining the firm should pay.

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set to fix the firm's customer services problems, it's been announced today.

The MSE collective energy switch has become the UK’s biggest ever collective switch, dwarfing all previous efforts with nearly 60,000 people taking out one of the four tariffs, collectively saving £10 million on their energy bills. 

If you're aged 62 or over, you could be due up to £300 from the Government to help cover the cost of your energy bills this winter.

SSE has cut switching times to 17 days from today, while First Utility has confirmed it will introduce faster energy switching from 10 November ahead of the New Year's Eve deadline given by Ofgem.

MoneySavingExpert.com has today launched what's likely to be the largest collective switch to date and we've negotiated tariffs cheaper than the cheapest energy deals using the power of the 9m recipients of our weekly email and the 1.2m members of Cheap Energy Club.

Energy switching sites sometimes hide the cheapest tariffs, but we don't.

Electricity customers will get a £12 rebate off their next energy bill as a result of Government moves to lower the cost to consumers of green levies.

An extra £100m will be added to the Green Deal Home Improvement Fund to pay for energy saving improvements, the Government announced today, but it is unlikely the cash will be available until November.

Ovo Energy has topped our poll for customer service for the second time running with more than 80% of its users rating its service as "great". At the other end of the scale, Npower remains last for the third poll running.