Flights

Passengers with complaints about flight delays and cancellations may be able to take them to an ombudsman-style scheme with binding powers from next year, under new plans revealed by the UK's aviation regulator.

Avios and British Airways frequent flyer points collectors could earn just a quarter of what they currently do on BA flights after an April overhaul of the sister schemes.

Ryanair – so often the king of unexpected charges – is offering an Easter boost to parents by refunding the value of air tax for young kids ahead of other airlines. This follows the Chancellor's announcement in this week's Autumn Statement that it would scrap Air Passenger Duty for under-12s from 1 May.

About 12,000 Co-operative Bank travel credit card customers are set to lose one of the main perks of their card - from next month they won't be able to earn loyalty points to spend on holidays.

Passengers struggling to claim compensation for flight delays caused by technical faults or for incidents going back further than two years got a big boost today as the Supreme Court blocked two airlines' attempts to wriggle out of paying claims.

Travellers with flight delay and cancellation compensation claims on hold due to court cases should know by early November whether airlines have been successful in challenging the rules.

Many British Airways passengers flying over the past week have been left without luggage following technical problems at Heathrow Airport's Terminal 5.

Passengers in England and Wales can claim compensation for flight delays and cancellations from more than two years ago, the Court of Appeal has ruled.