Finance

Victims of payment protection insurance (PPI) mis-selling were refunded a total of £411 million in November last year, the latest Financial Services Authority (FSA) figures reveal today.

The Co-operative Bank has been fined £113,300 by the Financial Services Authority (FSA) for failing to handle payment protection insurance (PPI) complaints fairly.

A landmark shake-up of the financial advice market takes effect today, meaning most consumers now have to pay an upfront fee for new investment and pension advice.

Consumers are losing £450 million a year because the Office of Fair Trading (OFT) does not have the resources or powers to offer enough protection from unscrupulous credit firms, the public spending watchdog has found.

Traders may be misleading consumers by not making it clear they have signed up to regular card payments, or that these can be cancelled, the Office of Fair Trading says.

Victims of payment protection insurance (PPI) mis-selling were paid £533.6 million in October, the latest industry figures reveal.

Banks are still pressurising staff into pushing products which may be unsuitable, despite major mis-selling scandals, Which? claimed today.

Consumers should have better protection when using peer-to-peer (P2P) lending firms over the next few years.