Finance

Santander has earned the unwanted crown of being the most complained-about banking firm per customer, figures from the Financial Conduct Authority (FCA) show.

New rules have come into force to prevent people from being sold packaged current accounts with benefits they can't use.

It's not just April Fool's Day today, it is also the day the entire system of financial regulation changes in the UK.

£439 million was paid out to victims of payment protection insurance (PPI) mis-selling in January, the Financial Services Authority (FSA) has revealed.

A leading MP has urged the regulator to investigate whether Bank of Ireland is guilty of mis-selling after it announced plans to hike 13,500 customers' base rate tracker mortgages, even though the base rate hasn't moved for four years.

Payday lenders have been ordered to play fair or risk being banned from the sector after a study found "explosive" evidence of irresponsible lending.

Consumer campaigners want a clampdown to clean up the "irresponsible" credit industry after finding nearly a quarter of people who take out expensive payday loans are using them to plug other debts.

The number of calls from people with payday loan problems to the National Debtline charity increased by 94% last year, new figures show.