Finance

Using introductory rates to tempt savers into opening accounts is to be reviewed by the financial regulator as part of a wider study into the £1 trillion cash savings market, it's been announced today.

Millions are set to share up to £1.3 billion in redress after 13 high street banks and credit card firms agreed to offer money back for mis-sold credit card and identity theft protection – but most claims are on hold for now.

Lloyds Banking Group is being investigated by the Financial Conduct Authority (FCA) over the way it handles complaints over payment protection insurance mis-selling.

Payday loan firm QuickQuid has admitted it got hold of non-customer details from third parties, following last week's huge blunder when it emailed many consumers with incorrect demands for cash.

Insurance firm Swinton says it will refund thousands of customers after it was fined £7.38 million for mis-selling monthly add-on insurance policies by the Financial Conduct Authority (FCA).

Complaints about packaged accounts are rising, and the majority are being upheld in favour of consumers, the Financial Ombudsman Service says.

Payday loan firm QuickQuid has left consumers worried after a huge gaffe which saw it wrongly email people demanding cash, including those who aren't even customers. Our message is not to be concerned — just ignore the offending email.

The Financial Conduct Authority is reviewing the sale of add-on insurance for items such as cars, TVs and phones, including extended warranties.

Insurance companies who charge existing customers more than new ones to renew their policies are being investigated by the new Financial Conduct Authority (FCA).

The Financial Conduct Authority (FCA) won't take action against the Bank of Ireland for hiking base rate tracker mortgage rates, it has been revealed today.