Energy

Energy Secretary Grant Shapps has been questioned by MoneySavingExpert.com founder Martin Lewis about his lack of action to bring down standing charges and why he's yet to introduce an energy social tariff. On ITV's Good Morning Britain (on 19 July), Martin also grilled the minister on whether more support would be offered to vulnerable people this coming winter.

E.on Next will pay 500,000 customers £8 each in compensation after they struggled to get through to the firm on the phone last year. Below we explain who will get these payments and how.

Millions of Shell broadband and energy customers could be moved to a new provider in the coming months as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. 

Households on direct debit energy bills are likely to pay around 18% less for gas and electricity from 1 July, according to final price cap predictions shared today by MoneySavingExpert.com founder Martin Lewis – see his full explanation below.

Around 18,000 Good Energy and Ovo Energy customers have been, or are to be, refunded and offered compensation after the energy firms were found to have charged some users more than the maximum rates allowed. 

Some households with Boost prepayment meters have been hit with unexpected extra charges – totalling hundreds of pounds in some cases – due to a billing error which meant they had been paying too little for their energy. Below we explain what's happening and your rights.

British Gas has cut gas prices for over a million of its prepay meter users as of Saturday 1 April, bringing them in line with the rates paid by those on direct debit. The change means these customers will save an average of £59 each on their gas costs over the next year. Here's what you need to know. 

Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. Here's what you need to know...

Typical household energy bills will remain at £2,500 a year for at least three months from 1 April as the Government has heeded our and others' calls to postpone a planned 20% rise. The announcement ahead of today's Budget follows a month-long campaign led by Martin Lewis, founder of MoneySavingExpert.com, which has been backed by 130 charities and consumer organisations. 

Next month's 20% energy bill price rise is now likely to be scrapped by the Government as energy firms are preparing for it not to go ahead. That's what MoneySavingExpert.com (MSE) founder Martin Lewis told Nick Robinson on BBC Radio 4's Today programme this morning (Friday 3 March).