Electricity

A company called The Big Deal has partnered with The Sun newspaper to run a collective energy switch, and the Great British Collective switch is also offering cheap tariffs on a regional basis. But how do the deals stack up on price and customer service – and how do they compare with MSE's own Big Switch Event 4?

SSE has become the second big six energy firm to reveal price cuts this year, but it's only dropping gas prices by 5.3%, and only from 29 March. Even after that small decrease, the company's standard tariff will cost on average almost £300/yr more than the cheapest.

Customer complaints about energy firms increased by a quarter last year, according to the Energy Ombudsman. But whether you've had cause to complain about your provider or not, you can save £100s by switching now.

Npower has been fined a record £26 million after 500,000 customers received late and inaccurate bills. It comes after MoneySavingExpert was inundated with complaints from worried customers facing massive 'back bills', and we launched a campaign to get it to wipe or reduce them.

Thousands of properties in northern England, Wales and Scotland have been flooded or battered by severe storms, leaving many without power or possessions, or unable to return to their homes. With more heavy rain forecast this week, here's how to report problems, claim on your insurance and protect yourself in future.

The average household will save around £30 a year on energy bills from 2017 as a result of a shake-up of the Government's energy efficiency scheme, Chancellor George Osborne announced today in the Autumn Statement.