Debt help

Record numbers of individual voluntary arrangements were taken out last year by people struggling with debt, according to new Government figures.

Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert.com can reveal. If you've had a letter, text or email from a debt collection firm, don't panic – we've full help on what it means and what you need to do.

A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange. 

People struggling with serious debt are set to be given a longer grace period of 60 days before being hit with further interest, charges and enforcement action, the Treasury has announced.