Santander has scrapped plans to force 230,000 small business customers to pay a fee for a current account marketed as being "free forever" following a backlash.
Ulster Bank has revealed compensation measures for its customers hit by this summer's month-long computer meltdown, which was one of the worst banking service calamities in memory.
Santander has seen a big improvement in customer satisfaction but that hasn't stopped it maintaining the unwanted ignominy of being the worst of the major banks for customer service, in a poll of MoneySavingExpert.com users.
The Financial Services Authority (FSA) has published new rules to stop consumers from being sold packaged current accounts with benefits they can't use.
The nation's dire economic plight doesn't mean you can't get on top of your finances. One MoneySaver today tells the story of how he got rid of £35,000 of debt in less than four years , giving hope to others they too can tackle debt head on.
230,000 Santander business customers with free current accounts will soon be hit with a monthly charge, despite the fact some customers were sold the account as being 'free forever'.