Thousands of Lloyds TSB, Halifax and Bank of Scotland customers have been left frustrated after being unable to send or receive Faster Payments. In the worst cases, people have been left without their wages, but the banks say they will refund charges.
Halifax has launched the longest fee-free overdraft, but the deal is limited to those with good credit records, while there is a sting in the tail once the 12-month offer ends.
Paperless statements and payslips are becoming the norm in the online world but they can harm your chances of getting a mortgage or benefits, so ensure you ask for original copies well ahead of applying.