NatWest and Royal Bank of Scotland customers should watch out for overdraft fees after the banks today reduced the buffer from which they start charging customers £6 a month for dipping into an authorised overdraft, from £100 to £10.
Customer dissatisfaction with financial firms has reached record levels with half a million new complaints dealt with in the last year, the Financial Ombudsman Service said today.
The Office of Fair Trading (OFT) has confirmed it won't be recommending the Competition Commission investigate the current account market — but warned providers they'll face a probe if they don't get their house in order.
The Duchess of Cornwall has praised credit unions after one London-based co-operative announced it will keep offering "affordable" payday loans following a pilot scheme.
NatWest and Royal Bank of Scotland have reduced the buffer from which they start charging customers £6 per month for dipping into an authorised overdraft, from £100 to £10.
17 April 2013
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