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If you bought (or just got quotes for) car or home insurance on Friday 19 July, it's possible you didn't see some of the cheapest deals, as some insurers were unable to offer quotes due to widespread IT problems. It means you may have been offered fewer options and/or higher prices than normal. Here's what you need to know.

The Financial Conduct Authority's executive director of strategy and competition Christopher Woolard explains why the regulator is examining how insurance firms set prices. Views do not necessarily reflect those of MoneySavingExpert.com.

About 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation, after the Financial Conduct Authority (FCA) found they were sent misleading renewal letters. Lloyds Banking Group (LBG), which owns all three brands, has also been fined £90 million for breaching FCA rules – we've full details below.