Consumer rights

Borrowers are to be better protected from dodgy credit brokers, as the Office of Fair Trading (OFT) has today published new guidance setting out standards it expects.

New EU rules that aim to provide more protection for shoppers, particularly when buying online, have moved a step closer.

Budget hotel chain Travelodge has admitted it double-charged thousands of customers during a £10 sale last month, but has promised refunds.

Millions of Christmas gifts are stacking up in warehouses and might not be delivered in time for the big day.

Thousands of music fans have been left out of pocket after Take That moved the date of a sell-out concert at Wembley Stadium.