MoneySavingExpert News
Consumer rights
The Government is increasing the time limit for returning goods bought online or by phone from seven days to 14 days. MoneySavingExpert.com explains what this means for you.
16 August 2013
Consumers bullied or misled into buying goods and services are to be given new rights to get their money back, under proposals revealed by the Government today.
6 August 2013
Payday lenders, charities and Government ministers will get together next week to discuss "widespread" issues in the industry.
25 June 2013
Consumers are to get stronger rights to refunds, repairs or replacements when buying goods and services under the Government's draft Consumer Rights Bill, which was published today.
12 June 2013
Plans for a simple set of consumer rights, as well as help for those paying for long-term care are among the issues on the Government's agenda for the coming year, under plans announced in today's Queen's Speech.
8 May 2013
Music giant HMV has today been bought by restructuring firm Hilco, but your rights remain mainly unchanged.
5 April 2013
Low-cost airlines, estate agents and gyms are among businesses which face being taken to court over hidden charges under proposals put forward by legal reform bodies.
19 March 2013
Used cars bought from independent dealers drew the highest number of complaints from disgruntled consumers in the last year, according to new figures.
14 March 2013
Weather forecasters are warning of major travel disruptions over the coming days, so consumers should know their refund and compensation rights in case of problems.
17 January 2013
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