Comms & Technology

EE customers now have to pay for the privilege of getting to the front of the phone queue to speak to customer services, or face a potentially long wait on the line.

500,000 customers with a reward credit card from the likes of BHS, Orange and Thomas Cook have all been moved to the Barclaycard Freedom Rewards card, but you can earn more cashback with other providers.

If you're heading abroad for your summer holiday soon, protect yourself from racking up £100s in mobile roaming charges now by finding out if you could save using wi-fi, specialist travel packages or international Sim cards.

Millions of Vodafone pay-monthly mobile customers will have their prices frozen, as the firm has promised not to hike line rental costs mid-contract.

Millions of EE pay-monthly mobile customers will be hit by a 2.7% price rise from 28 May – but if you're one of them, there's little you can do to leave your contract penalty-free.

EE says it's now fixed a problem which left many customers unable to use their mobiles last night and early this morning. But we're still hearing reports people are unable to make phone calls, send texts or use the internet.

Mobile provider Three is making calls to 0800, 0808 and 0500 numbers free, while it's also cutting the cost of dialling all other 08 numbers. But customers will have to take out a new contract to take advantage.

If you're calling customer service helplines to complain, you soon won't be faced with costly premium rate numbers under a Government crackdown.

One of the hottest gifts this Christmas will be the electronic tablet. However, with an ever-growing selection available, it can be difficult to decide which is best. So we've compiled a round-up of deals on the best value and most popular devices on the market.

Mobile phone users are to be protected from "shock bills" if their handsets are stolen, with a new cap on the maximum cost of calls they will be expected to pay for.