Comms & Technology

Pay-as-you-go (PAYG) customers on T-Mobile tariffs will be asked to pay at least twice as much for mobile data 'boosters' from next month, parent network EE has announced.

Millions of EE mobile customers are facing a steep hike next month in the cost of calls and messages made outside their pay monthly allowance.

Mobile phone users should now be able to dodge irritating cold calls for free by texting the second opt-out number the Telephone Preference Service has launched in a week, after it emerged some were being charged to text the first number. While some users may receive a warning message stating the new number isn't free, the TPS assures us that no charge will be made.

Most EE and O2 mobile phone customers will be hit with monthly contract price rises of 1.3% from 30 March 2016. But if you're affected you're unlikely to be able to leave your contract penalty-free, as annual inflationary price rises such as these are written into the firms' mobile contracts.

BT's £12.5 billon buyout of mobile phone giant EE has been given the go-ahead after a six-month inquiry by the competition regulator. But if you're an EE customer, you won't see any change to your contract when the merger goes ahead, probably at the end of this month.

It's Christmas week. If you're off work (or bored at it), stuffed with turkey, and desperate to avoid the relatives...

EE customers have been told to stop using the firm's portable mobile 'power bar' chargers immediately and return them to stores, amid concerns they could overheat and cause a fire safety risk.

Smaller mobile phone providers Giffgaff, Tesco Mobile and Asda Mobile have been voted best for customer service, with major networks Vodafone and EE coming bottom of the pile, according to a new poll of MoneySavingExpert.com users.

A new iPhone setting could eat into your data allowance, as when you think you're using Wi-Fi it may automatically switch you to your phone's data. This could land you with huge bills or being cut off from using the web if you don't have an unlimited internet data package.

Mobile phone customers could face higher bills after Ofcom today announced it is to treble annual fees for some operators.