Citizens Advice

Claims management companies (CMCs) should be banned from cold calling says charity Citizens Advice, after research revealed 90% of consumers have been pestered by calls, emails or texts by them.

MPs have been warned people from disadvantaged backgrounds may suffer if the Government pushes ahead with plans to digitise the benefits system.

MoneySavingExpert.com creator Martin Lewis has defended our guide to mental health and debt after the debt collectors' trade body accused it of feeding "prejudice".

The Office of Fair Trading (OFT) has today launched its annual doorstep selling campaign, which aims to help elderly or vulnerable consumers know their rights.

Citizens Advice will replace the taxpayer-funded Consumer Focus group under Government plans to shake up the consumer protection system.

The big six energy companies – EDF, Eon, British Gas, Scottish and Southern Energy, Scottish Power and Npower – have agreed to write to customers every year to tell them the firm's best tariffs for them and how to get it, the Government will announce today.

Tougher action is needed to clampdown on "opaque and poorly regulated" commercial debt management companies and payday lenders, a report from MPs urged today.

Citizens Advice has received a cash boost after a claims handling company which cold-called households under the name "Money Claiming Experts" agreed to pay damages following a High Court ruling that it infringed the MoneySavingExpert.com trade mark.

The "bleak" financial situation faced by the younger generation was laid bare today, as official figures showed that more people aged 25 to 34 are turning to a type of insolvency known as a debt relief order (DRO) than any other age group.

Labour MP Stella Creasy has stepped up her calls for a cap on the cost of short-term, high interest loans, as new figures reveal 3.5 million Britons expect to need a payday loan in the next six months.