Cheap flights

Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings – and we are urging Ryanair to prove it has a heart and show leniency.

Some Ryanair customers who've booked flights for groups have reported a bizarre problem which apparently results in the group's surnames being changed to be the same – and those affected could face a £115 fee to correct the booking.