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Passengers flying with Ryanair will soon be able to get a legally-binding decision on gripes such as flight delay and cancellation claims, as the budget airline has become the first to sign up to the Ombudsman Services' airline complaints arbitration scheme.

Ombudsman Services has this week been approved to take on complaints about airlines and to deliver legally binding decisions on gripes, but a scheme might not be ready for passengers to use until next spring.

Ryanair faces legal action after the UK's aviation regulator has found it's been wrongly rejecting flight delay and cancellation claims.

Jet2 and Wizz Air passengers should ask to have flight delay and cancellation compensation claims reassessed, after the airlines have promised to improve how they deal with complaints following pressure from the regulator.

Ryanair tried to seat a three-year-old away from her horrified parents on a flight from Portugal to Liverpool. The budget airline is one of at least five that operates a 'family tax', where the only way to guarantee parents and their children are seated together is to pay for allocated seating.

MoneySavingExpert.com is demanding that budget airlines scrap a 'family tax' that pushes worried parents to fork out an extra £15 each per flight just to guarantee they can sit next to their children.

Passengers with complaints about flight delays and cancellations may be able to take them to a new "aviation ombudsman" with binding powers from March next year, under plans confirmed by the regulator today.

Aer Lingus, Jet2 and Wizz Air face legal action after the UK's aviation regulator found the latter two airlines are wrongly rejecting flight delay compensation claims, while Aer Lingus is failing to provide passengers with information on their rights.

Passengers with complaints about flight delays and cancellations may be able to take them to an ombudsman-style scheme with binding powers from next year, under new plans revealed by the UK's aviation regulator.

Passengers struggling to claim compensation for flight delays caused by technical faults or for incidents going back further than two years got a big boost today as the Supreme Court blocked two airlines' attempts to wriggle out of paying claims.