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Ryanair is to fly 25 fewer aircraft this winter, resulting in 100,000s more passengers having their flights cancelled – and the regulator has accused the budget airline of "repeatedly misleading" passengers over their rights .
27 September 2017
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Ryanair has made a U-turn and agreed to move passengers whose flights it has cancelled onto other airlines if necessary.
21 September 2017
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British Airways passengers who were caught in the Bank Holiday IT failure are beginning to receive compensation and refunds - but it's thought tens of thousands could be eligible to claim.
29 May 2017
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Thousands of travellers flying from Gatwick have been forced to fly without their luggage this morning after the airport's baggage system broke down.
26 May 2017
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The UK aviation regulator is taking action against five major airlines it says have been failing to pay the legally required compensation for flight delays resulting from missed connections. Hundreds of thousands of passengers who travelled on the airlines may be due up to £500 each for this kind of delay – here's how to claim.
22 February 2017
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The company behind well-known cruise brands Swan Hellenic and Voyages of Discovery has ceased trading today, affecting around 13,000 customers booked on trips and some 400 holidaymakers currently abroad.
4 January 2017
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Social media has been rife with rumours about the airline Monarch's financial health. The company has strongly rebuffed speculation that it could end up going bust and insists it's "trading well", but we've still had questions about your rights and ATOL protection.
27 September 2016
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If you've been affected by today's British Airways (BA) IT glitch, which sparked many hours of delays at a number of international airports, you may be able to claim £100s in compensation.
6 September 2016
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If your flight's delayed and the airline refuses you compensation, you're now more likely to be able to appeal to an ombudsman-style scheme with binding powers, after a raft of airlines including Easyjet and Flybe became the latest to sign up to an official adjudication process. But it's not all good news – some passengers will now have to pay a £25 fee if their appeal is unsuccessful.
11 August 2016
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Additional fees charged by airlines for checked-in baggage, airport check-ins and other extras will be reviewed by the regulator to see if they're unfair on passengers.
20 June 2016

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