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CAA

The UK aviation regulator is taking action against five major airlines it says have been failing to pay the legally required compensation for flight delays resulting from missed connections. Hundreds of thousands of passengers who travelled on the airlines may be due up to £500 each for this kind of delay – here's how to claim.
22 February 2017

If your flight's delayed and the airline refuses you compensation, you're now more likely to be able to appeal to an ombudsman-style scheme with binding powers, after a raft of airlines including Easyjet and Flybe became the latest to sign up to an official adjudication process. But it's not all good news – some passengers will now have to pay a £25 fee if their appeal is unsuccessful.
11 August 2016
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