BT

Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.

Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month for thousands of customers in September. 

Most broadband and home phone customers will be automatically compensated for loss of service, delayed installations or missed appointments, under an agreement struck between the biggest telecoms providers and the industry watchdog.

Telecoms giant BT is set to charge customers who have ditched its broadband, but want to keep their BT email address, a whopping £90 a year from next month - here's how you can beat the charges.

Millions of BT customers are facing yet another round of price hikes from September, MoneySavingExpert can reveal, with line rental, broadband, TV, BT Sport and calls costs set to rise for some.

BT has been fined £77,000 by the information watchdog after it sent nearly five million nuisance emails to customers.

From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer - but the actual speed you get now won't change.

The Post Office has agreed to cut landline-only customers' bills by more than £65 a year from May, just days before BT cuts almost a million customers' bills.

Broadband and home phone customers with the biggest telecoms providers will soon be automatically compensated for poor service or missed appointments, under a new scheme set to be up and running by early 2019.

BT has warned it's hiking some broadband prices by up to £30 a year in January, and that some BT Sport customers will have to pay up to £36 extra a year.