British Gas

Ovo Energy has topped our poll for customer service for the second time running with more than 80% of its users rating its service as "great". At the other end of the scale, Npower remains last for the third poll running.

Energy suppliers could be forced to tell customers about cheaper tariffs available from their other brands, following new Ofgem plans.

Energy prices are unlikely to rise before the end of the year but there is a threat of increases over the next few years, according to predictions from industry experts.

Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy over a two-year period in supermarkets and in a west London shopping centre.

British Gas customers could escape energy price hikes this year, as the firm says it doesn't expect to change prices during 2014.

Prepaid energy customers will have more choice over getting a fixed gas and electricity tariff, as EDF has today announced it'll become the second of the big six energy suppliers to offer one.

The big six energy companies could face a full-scale investigation into whether they are preventing competition in the market and making excess profits, reglator Ofgem has announced.

Energy companies are charging their most loyal customers up to £90 more than those who have switched to them, according to new figures.

Energy minnow First Utility has undercut its rivals by launching the market's cheapest tariff – but is it worth switching to?

If you've signed up to a fixed price energy tariff in the past few years, your bill could be about to soar as 15 deals are ending soon. But you can beat the hikes – if you act now.