£424 million was paid out to victims of payment protection insurance (PPI) mis-selling in April this year — bringing the total bill across the industry to over £10 billion so far.
Lloyds Banking Group has admitted to "issues" with how it handles payment protection insurance (PPI) complaints after an investigation alleged staff were told to ignore possible fraud.
A leading MP has urged the regulator to investigate whether Bank of Ireland is guilty of mis-selling after it announced plans to hike 13,500 customers' base rate tracker mortgages, even though the base rate hasn't moved for four years.
Consumer campaigners want a clampdown to clean up the "irresponsible" credit industry after finding nearly a quarter of people who take out expensive payday loans are using them to plug other debts.