Barclays

Barclays has confirmed that its online and telephone banking services are down – and there are some issues with its app and in-branch services.

Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.

The competition watchdog has taken action against Barclays after it failed, for a second time, to send annual PPI reminders to some Littlewoods credit card customers.

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

Barclays is doubling its Blue Rewards scheme incentives for new and existing customers who switch an account to it - meaning they can earn at least £132 in the first 12 months.

Barclays has become the first UK bank to let you send payments by asking Apple's voice-activated virtual assistant Siri.

Barclays customers will be locked out of online and telephone banking once a month during upcoming five-month maintenance work.

More than 900,000 current accounts have been switched in the last 12 months – a drop of 14% compared with the previous year.

Almost 40% of UK adults now use banking apps, with about 30 transactions taking place every second.