Banks

First Direct’s current account customers have once again voted its service the nation's best. More than 90% rated it as 'great' as it comfortably held on to top spot in our latest banking poll.

Elderly people are being targeted by a telephone scam that the police say in some cases involves a fraudster allegedly pretending to be MoneySavingExpert's Martin Lewis. We NEVER make cold calls asking for your financial information – here's what's happened and what to watch out for.

- 95% of people won't pay tax on savings interest from 6 April

People who accidentally send a mobile, online or phone banking payment to the wrong bank account will be given more help getting it back, under new safeguards brought in this week.

More than a million current accounts were switched to a new bank in 2015, according to new figures published today. But with total switches down 11% compared with 2014, the message is: if you're not gaining from your bank account, switch now.

It's Christmas week. If you're off work (or bored at it), stuffed with turkey, and desperate to avoid the relatives...

Millions of basic bank account holders will soon be able to switch to a truly fee-free basic account, after the Government announced nine of the new accounts would be up and running in the New Year. But current basic bank account holders may not be automatically switched to a fee-free account – so you should contact your provider to check.

Over 10 million Barclaycard credit card customers will have their interest rates linked to the Bank of England base rate from February next year, while the same is also happening for some Lloyds Banking Group customers.

Around 125,000 mortgage and loan customers of Northern Rock Asset Management (NRAM) – the state-owned remnant of failed lender Northern Rock – will be transferred to US private investment firm Cerberus or to TSB Bank next year.

Lloyds Banking Group has set aside an extra £500 million to cover payment protection insurance (PPI) mis-selling claims, which takes the group's overall PPI provision to £13.9 billion.