Natwest is under investigation by the Advertising Standards Authority (ASA) over concerns its advertisements incorrectly claim it offers impartial financial advice.
Egg has upped the minimum cash withdrawal fee on its credit card from £3 to £5 to make it the most expensive rate on the market. This highlights once again why you should never take cash out on a credit card.
UK building societies have insisted they are still a safe haven for savers, despite a raft of major mutuals having their financial strength called into question this week.
Consumers have been urged to use the free Financial Ombudsman Service if they have been fobbed off when complaining to their bank or other financial institution.